Luminance

Luminance users can access the User Guide and Luminance Support via the in-product widget in both the web platform and the Word plug-in.

Open the widget in the bottom-right corner of Luminance (web or Word) and ask a natural language question

Ask your question in natural language—if the response or suggested User Guide page resolves your issue, you’re good to go!

If you still need help, follow the prompts to submit a ticket to the Luminance Support team

1. Open the widget in the bottom-right corner of Luminance (web or Word) and ask a natural language question
2. Ask your question in natural language—if the response or suggested User Guide page resolves your issue, you’re good to go!
3. If you still need help, follow the prompts to submit a ticket to the Luminance Support team

Luminance Support

Find answers and get help from Intercom Support and Community Experts

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